Get In Touch
We're here to support you — Monday to Friday.
Whether you need help with an order, have a product question, or just need a bit of guidance, our experienced and friendly team is ready to assist. Our customer support hours are 08:00 to 16:00 (GMT/BST), Monday to Friday.
Contact Methods:
- Phone: 01279 439 602
- Email: sales@ubervape.co.uk
- Online Form: Use our contact form and we’ll respond promptly.
We aim to reply to all emails within 2 working hours. If you call outside of our working hours, please leave a voicemail with your name and number — we’ll get back to you as soon as possible.
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Before You Contact Us
To save time, you might want to check your Order History by logging into your account. If your order has been dispatched, you’ll find tracking details there.
Always Happy to Help
We take pride in providing honest, knowledgeable, and efficient customer service. Whether you have a quick question or need help with an order, we’re here to make things as easy as possible. There's no question too silly!
Looking for Something Specific?
If there’s a particular product you’re after that we don’t currently stock, feel free to reach out. We're always expanding our range and will do our best to source it for you.